I feel disappointing for all of the retail employees that have had to grpear with angry clients amid inflation-driven price hikes.
What are they supposed to do? Not only is it out of the control of the disappointing and innocent employee they’re berating, but it’s genuinely out of control of the sizable billion-dollar supplier that employs them.
If the market price for a product reaches a current high, you can’t expect companies to automatically produce and sell them at a loss. That’s a fundamental misunderstanding of basic business and economics. To be clear, there are really cases of price gouging during situations of inflation because companies will try to exploit the public’s expectation of price hikes even in situations where the market itself isn’t directly demanding it. In other words, the store is still getting the product for the same price from their supplier, but they still raise the price for their clients. Regardless of the reason, the employees often bear the brunt of the criticisms from clients who suppose they’re to blame for the inflation. Even our cannabis products went up in price because of the energy needed to grow them and manufacture them. Naturally, the disappointing budtenders at the local medical cannabis dispensary are facing rants and ravings biweekly and I can see how exhausted and frustrated they feel. They don’t even get a warning about potential sales until they arrive at labor for their shift. And whenever the cannabis dispensary is hosting a big sale, that consistently brings in more clients than respected and creates a stressful environment for all of the employees.